Privacy policy

At bohokiwi, your privacy matters. We collect only the information necessary to process your order, provide customer support, and improve your experience. We do not sell or rent your personal information.

1. Information We Collect
When you make a purchase, we collect details such as your name, shipping address, email address, and phone number. This information is used to fulfil your order and provide support.

We also receive your IP address when you browse our store. This helps us understand your browser and device to improve website performance and security.

If you subscribe to updates, we may send emails about new products, offers, or store news. You can unsubscribe at any time.

2. Your Consent
By providing your personal information to complete a purchase, you consent to its use for that purpose.

If we request your information for marketing, we will ask for your permission or provide an option to opt out.

Withdrawing Consent
You can withdraw your consent at any time by:

  • Clicking “Unsubscribe” in marketing emails
  • Emailing contact@bohokiwi.co.nz

3. Disclosure
We may share your personal information where required by law or to protect our rights, including enforcing our Terms of Service.

4. Shopify
Our store is hosted by Shopify Inc., which provides the online platform that allows us to sell our products.

Your data is stored through Shopify’s systems and is protected by industry-standard security measures.

If you use a direct payment method, your payment information is processed securely in accordance with PCI-DSS standards. Transaction data is retained only as long as necessary for payment processing and legal or accounting requirements.

For more information, refer to Shopify’s Privacy Policy and Terms of Service.

5. Third-Party Services
We use trusted third-party providers (such as payment processors, couriers, and analytics tools) to operate our business. These providers only access information necessary to perform their services.

Some providers may operate outside New Zealand, meaning your information may be transferred overseas.

We recommend reviewing their privacy policies.

6. Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

While no method of transmission over the internet is completely secure, we follow recognised industry standards and PCI-DSS requirements.

7. Cookies and Analytics
We use cookies to improve your experience, including remembering your cart and analysing site traffic.

Examples include:

  • _session_id – session tracking
  • cart – stores cart contents
  • _shopify_visit / _shopify_uniq – traffic analytics

We may use tools such as Google Analytics or Meta Pixel to understand site usage. You can control cookies through your browser settings.

8. Age of Consent
By using this site, you confirm you are at least the age of majority in your country, or you have given consent for any minors to use the site.

9. Your Rights Under New Zealand Law
Bohokiwi Ltd complies with the Privacy Act 2020. You have the right to access and request correction of your personal information.

Contact: contact@bohokiwi.co.nz

10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

Questions or Concerns
Privacy Compliance Officer
Bohokiwi Ltd
PO Box 46-091, Herne Bay 1147, Auckland
Email: contact@bohokiwi.co.nz